We provide one of the most convenient ways to charge for shipping. We have domestic and international shipping tables, with a sliding scale of shipping rates based on the amount of the order. See an example on our demo store:

http://www.qbaroo.com/demostore/shipping.cfm

You can set the amounts in the shipping table to any rate you wish. Note that this table does not list any specific carrier, since each store in each country has their own preferred carrier.

If you like, we can add a more advanced shipping table if you offer ground, 2 day and overnight shipping options. An example of a store using this is Anna Griffin:

http://www.qbaroo.com/annagriffin/shipping.cfm

The first thing you need to do is reserve a domain name, which is your www website address. QBaroo can provide website hosting for you, but you have to reserve the name first with a Registrar service.

Some popular registrar's are:

http://www.godaddy.com
http://www.networksolutions.com

Each offers multi-year discounts if you reserve the name for more than one year. Keep your registration information in a safe place! You will need it when it comes time to renew your domain. If you let your domain expire, your domain could get "hijacked" by another company and they may demand several thousand dollars (US) to sell it back to you. This has happened to several of our customers in the past.

We get asked frequently about sales tax for online orders. You must charge sales tax for the states in which you have physical locations, if orders are shipped to that state.

For example, if you are physically in Utah and a customer in California places an order in your online store which is to be shipped to a Utah address, then the order is charged Utah sales tax. If the same customer places a subsequent order and has it shipped to their home address in California, then no sales tax is charged.

For our USA customers, QBaroo subscribes to an online tax service which provides the current tax rate for all US states. You simply designate the state(s) where your stores are located, and the tax will be calculated automatically.

You must do your own sales tax reporting, just as you would in your brick and mortar store.

If you outside of the USA, please advise us of the tax rates in your area and we will configure your store to charge the correct rates.

For the Scrapbooking and Stamping market, we provide the graphic images (so you don't have to bother with cropping and uploading them) for over 300,000 scrapbook products.

You will need to add your own prices and descriptive text but the process is very quick once the images are already in our image catalog. This can save you monts of extra work by not having to contact the manufacturer, getting a CD mailed to you, downloading the images, cropping and resizing the images, combining the front and back images of double sided patterned paper into one image, and then uploading into your online store.

You also have the ability to upload any of your own images if you like. Just be sure the file size is no more than 72k.

Image Links

You may have noticed already that there are links in your Admin tool under Product Add/Search/Edit. These links enable you to insert pictures into your newsletter or Splash page, by supplying the URL link to that image.

Just copy the link from the store, then insert the link into your newsletter or splash page. The image below was added to this page by copying the link from a store:

http://www.qbaroo.com/masterproducts/Pebbles%20Inc/Ikandee%20Market%20Tags%2005/300x300/PEB-40810%20waterfunmarkettags.jpg

You will need to also add the IMG tag to this link. If you are new to HTML, you can look up the syntax for the IMG tag online. Here's a page with instruction:

http://www.htmlcodetutorial.com/images/_IMG_SRC.html

Note that you can add any HTML to your splash and newsletter pages, not just images!

1. Go to Products->Add Colors & Sizes. Add all of the color & size choices.

2. Go to Products->Product Add/Search/Edit and edit the product you want to add the dropdowns to. In Product Edit, there is a Colors/Sizes button where you select the color and/or size choices for that product. After selecting each choice, click on "Add Selection". The choices will show up in dropdown menus in your store, where the shopper can select the desired choice before adding the item to their cart.

Frequent Shopper points - this "runs" automatically. As soon as your customers start shopping, they start accumulating 1 point for every $1 in product they purchase in your store.

The only setup you need to do is decide the dollar value of the points at redemption. In your Admin tool, under Customer->FSD Points Administrator, the default value of the points is: 25 points = $1. So, for every $100 they spend, they would get $4 off on a future purchase. They can redeem the points as soon as their 2nd order (since they will only earn them on their first order). During checkout, a customer has the opportunity to redeem only up to the total number of points they have already earned. There is a dropdown box with the # points available to them, so they will not be able to enter any # points, instead they must select from the dropdown how many points they would like to redeem.

You may also want to reward customers from time to time by adding points to their point balance. Under Customer->FSD Points Administrator, you can edit any customer's point balance at any time. You can also edit the FSD point balance in Customer->Add/Search/Edit.

1. First you must create your gallery by going to Layout Gallery->Galleries. Create galleries for themes (like baby, christmas, birthdays) or by designer.

2. With your galleries created, you can now add Gallery Items. Go to Layout Gallery->Gallery Items.

3. Enter the following information.

Name - the title of the gallery item

Gallery - select which gallery this layout or idea page will go into from the dropdown box.

Description - this is a description of how the layout was created, and instructions on any special techniques that were used.

Author - the person who created the layout. This is often the Design Team member.

Small Image - the .jpg or .gif filename of the scanned image. Can be no larger than 72k in filesize. Recommend 35k for this smaller file.

Large Image - the .jpg or .gif filename of the scanned image. This is the larger image that is displayed when you click on the smaller thumbnail image. This image should be 72k in file size or less.

Click on "Save New Gallery Item" to save this image.

4. Once your gallery item has been saved, you will see an "Add Products" button. Clicking on this button will take you to a page where you can select products from your store, using several different search filters. The easiest is to locate your products by clicking on the Category/Subcategory dropdown, selecting a value then clicking on "Search". In the product list, you will see an "Add to Gallery Item" button you need to click for each product used in this layout. You continue this process until all of the products you want to list with your layout are selected.

Note: gallery links are automatically placed next to each product in the store catalog. A customer can "stumble" upon a gallery item just by browsing through your products, or they can go right into the Layout Gallery from the top menu.

Wishlists require no setup.

A a shopper just clicks "Add to Wishlist" instead of Add to Cart. They would then enter an email address and password to store their wish list under.

You can view your customer wish lists in your Admin tool under Reports->View Wishlists.

A great promotion is to do a "Win Your Wishlist" contest to announce the opening of your online store. Offer the monthly winner $X in free product from their very own wishlist. This is a great way to get people into your online store and gets them "shopping" for their wish lists.

To create an online gift certificate for your store, follow these simple steps:

1. Add the gift certificate "product" from SMILe using the generic gift certificate image, under "G" for Generic Images. You will need to add a separate product for each denomination.

2. Make sure the words "Gift Certificate" appear in the name of the product.

3. Click on "Save Products to Store".

Optionally, if you have your own image you would like to use, you can add the gift certificates using Product Add/Search/Edit as long as the words "Gift Certificate" appear in the name.

QBaroo does offer data conversion services. Most customers converting from another eCommerce system take the extra step of converting the customer list and product list so it can be used within QBaroo. QBaroo provides data conversion consulting services to ensure the smoothest transition possible.

Please review the instructions and pricing guidelines below to see if you would like to proceed with a data conversion project.

Basic Conversion

Basic Conversion includes the conversion of customer, address and product data elements AND product images. To qualify for Basic Conversion pricing, you will be required to submit your data in one of our Microsoft® Excel ® templates.

For a complete list of the fields that can be imported, or if you require additional data elements, or cannot use one of our templates, please ask your Account Representative to prepare a custom quotation based on your requirements.

Step 1: Request a copy of the Excel template for your conversion. Review required fields and make sure you will be able to provide all required data elements in this format.

Step 2: Pre-pay for the Basic Conversion in the QBaroo store: http://www.qbaroo.com/qbaroostore.

Note that customer data and product data are two separate data conversion processes.

Step 3: Scheduling of the data conversion project takes place after payment has been received. Conversion projects are currently being schedule 2-3 weeks in advance. Once scheduled, conversions generally take 3-5 days depending on condition of the data.

Step 4: You will be given an FTP login to upload your product images. Your own images must accompany your product data, so that we can match up the product to the image. Our images have completely different filenames, so there is no chance the image filenames in your data will match ours. The thumbnail image must be 150x150, with a file size of approximately 35k. The large image must be 400x400 with a file size no larger than 72k.

At completion, data services will notify you when you data has been uploaded into your store.

We create custom diecuts and sell them from our existing site, is it possible for us to have an inventory Item where the user supplies a string of text, type and size of font, and color selection during the add to cart operation. We also need to update the online store as we create new stock diecuts, is this possible?

Yes. We have fully customizable products, where you can add any type of attribute to a product you like. You can add your own product images for these products. This feature is also great for custom albums and cards.

The process is fairly simple. You browse through the image catalog which is sorted by Manufacturer and product line. So, for example, you would click on Mrs. Grossman's (we have about 3000 product images of theirs currently) then you would then click on a product line like Posh Impressions or Great Adventures, then add your price/description then click on "Add to Store".

None at all.

If you have an online store currently, you would replace the link behind your existing Online Store menu button with the link to the store hosted on the QBaroo servers.

If you don't have an online store, you would add a store link or button to your website which will take visitors to your online store.