Category: FAQ's
How does shipping work?
February 17th, 2008We provide one of the most convenient ways to charge for shipping. We have domestic and international shipping tables, with a sliding scale of shipping rates based on the amount of the order. See an example on our demo store:
http://www.qbaroo.com/demostore/shipping.cfm
You can set the amounts in the shipping table to any rate you wish. Note that this table does not list any specific carrier, since each store in each country has their own preferred carrier.
If you like, we can add a more advanced shipping table if you offer ground, 2 day and overnight shipping options. An example of a store using this is Anna Griffin:
We don't have a website yet. Where do we start?
February 16th, 2008The first thing you need to do is reserve a domain name, which is your www website address. QBaroo can provide website hosting for you, but you have to reserve the name first with a Registrar service.
Some popular registrar's are:
http://www.godaddy.com
http://www.networksolutions.com
Each offers multi-year discounts if you reserve the name for more than one year. Keep your registration information in a safe place! You will need it when it comes time to renew your domain. If you let your domain expire, your domain could get "hijacked" by another company and they may demand several thousand dollars (US) to sell it back to you. This has happened to several of our customers in the past.
Sales Tax
February 16th, 2008We get asked frequently about sales tax for online orders. You must charge sales tax for the states in which you have physical locations, if orders are shipped to that state.
For example, if you are physically in Utah and a customer in California places an order in your online store which is to be shipped to a Utah address, then the order is charged Utah sales tax. If the same customer places a subsequent order and has it shipped to their home address in California, then no sales tax is charged.
For our USA customers, QBaroo subscribes to an online tax service which provides the current tax rate for all US states. You simply designate the state(s) where your stores are located, and the tax will be calculated automatically.
You must do your own sales tax reporting, just as you would in your brick and mortar store.
If you outside of the USA, please advise us of the tax rates in your area and we will configure your store to charge the correct rates.
Do you provide all of the graphic images, descriptive text, etc for the products that we want to sell online or do we still have to perform this function ourselves?
February 11th, 2008For the Scrapbooking and Stamping market, we provide the graphic images (so you don't have to bother with cropping and uploading them) for over 300,000 scrapbook products.
You will need to add your own prices and descriptive text but the process is very quick once the images are already in our image catalog. This can save you monts of extra work by not having to contact the manufacturer, getting a CD mailed to you, downloading the images, cropping and resizing the images, combining the front and back images of double sided patterned paper into one image, and then uploading into your online store.
You also have the ability to upload any of your own images if you like. Just be sure the file size is no more than 72k.
How do I add images to my Newsletter or Splash page?
February 8th, 2008Image Links
You may have noticed already that there are links in your Admin tool under Product Add/Search/Edit. These links enable you to insert pictures into your newsletter or Splash page, by supplying the URL link to that image.
Just copy the link from the store, then insert the link into your newsletter or splash page. The image below was added to this page by copying the link from a store:
You will need to also add the IMG tag to this link. If you are new to HTML, you can look up the syntax for the IMG tag online. Here's a page with instruction:
http://www.htmlcodetutorial.com/images/_IMG_SRC.html

Note that you can add any HTML to your splash and newsletter pages, not just images!